Rights and responsibilities for landlords and renters

Everyone deserves to live in a warm home.

Landlords and housing providers must follow laws and regulations so that tenants can keep safe, warm and well in affordable homes.

Tenants have rights and responsibilities too. See Private renting: Your rights and responsibilities and Renters' Rights Act.

Minimum Energy Efficiency (MEES) is changing

Legislation is changing but you can stay ahead of it by making your property more energy efficient now. By acting now, you could also prevent more expensive maintenance issues later. You may be eligible for grants.

Currently a rented property must have an Energy Performance Certificate (EPC) rating of E or above, unless it is registered as exempt. By 2030 the Minimum Energy Efficiency Standard is rising from E to C.

Local authorities can investigate potential breaches, with fines of up to £5,000.

If you think your property is in poor condition or does not meet the minimum standard, contact your council’s local housing office.

Damp and mould

Damp and mould are bad for your health. Landlords and housing providers have a legal duty to fix underlying issues. Tenants can complain if this is not done effectively.

For advice on how to tackle damp issues, see:

If you have damp or mould in your rented home | Citizens Advice

Shelter also has advice on making complaints about a landlord. Visit Private renting | Shelter.