Disclaimer

Disclaimer

The aims of this website are to:
– Provide easily accessible local information for people to keep warm and well at home in East Sussex;
– Facilitate access to services that help keep people warm and well at home in East Sussex, and;
– Promote the reduction of fuel poverty, particularly among groups that are vulnerable to the effects of living in a cold home, by providing information about energy efficiency and making the home more affordable to heat, along with signposting to related services and support.

While every care has been taken in the compilation of this information, the owners of this website will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these web pages. The owners of this website do not endorse any external linked sites and are not responsible for their content.

The owners of this website use reasonable efforts to include and update information on this website but are unable to confirm its accuracy or completeness. You should not assume that this website is error-free. There may be occasions where information is inaccurate or incomplete. You can help us to correct this by reporting it to: MJones@hastings.gov.uk

The owners of this website will not be responsible for errors or omissions in this website or other documents which are referenced by, or linked to, this website.

This information should not be relied upon as sole substitute for formal advice from the originating bodies or departments of the owners of this website and their partners.

We will try to resolve any issues which lead to our website not working properly or being unavailable as quickly as we can. However, the owners of this website will not be held liable for any loses arising in connection with the use of, or performance of, our website. We will not be held liable for any loss of data.

The owners of this website attempt to ensure the accuracy of material and to test it on various platforms. But the owners of this website do not guarantee that any of it’s contents is virus-free. You must take your own precautions as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties. Please visit the Get Safe Online website for advice.

Copyright

All material on our website, including text and graphics, is copyright to the owners of this website unless otherwise stated. It may be used only with the written permission of the owners. The owners do not object to the use of material which is included on the website for personal or private research. Educational use (within the classroom) is permitted provided that no changes are made to the material and the owners of this website are acknowledged.

Logos and artwork

The logos and artwork on the web site are the copyright of the information providers and use of them is strictly prohibited without prior authorisation.

Text

Any use of text provided by the owners of this website is allowed within the Fair Dealing terms of the Copyright, Designs and Patents Act 1988, i.e. for research and private purposes. If the text is changed in any way, resulting documents cannot be credited to the owners of this website.

Information produced and/or disseminated by the owners of this website may be subject to copyright and other intellectual property rights. All rights are reserved. Information should not be reproduced, modified, or distributed in any form, or used in any way for commercial purposes, without first obtaining the written permission of the owners of this website.

Copyright for contribution

Where you submit any contribution to the owners of this website (including but not limited to photographs or text) you agree to grant the owners of this website a royalty-free, non-exclusive licence to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, perform, play and exercise all copyright with respect to your contribution worldwide.

The owners of this website are also granted the right to incorporate your contribution in any other works in any media known or later developed for the full term of any rights that may exist and in accordance with privacy restrictions set out in the owners of this website privacy policy. If you do not want to grant the owners of this website the rights set out above, please do not submit your contribution.

By submitting your contribution to this website, you guarantee that your contribution is:

– your own original work and that you have the right to make it available for all purposes specified above.
– not defamatory and does not infringe any law.
– You will indemnify the owners of this website against all legal fees, damages and other expenses that may be incurred as a result of your breach of the above guarantee.

Data Protection Act 1998

In order to register and receive or use some of the services on our website, you may be required to submit some personal information, such as your name, your postcode and email address.

We have a legal duty to ensure that our processes are fair and that we keep your personal data safe and secure, in accordance with the Data Protection Act 1998. We will not share your personal information with anybody else without your knowledge, unless we are required by law to do so.

We will hold your personal information for as long as it is needed for the service you have requested, and remove it when that purpose has been met, or, in the case of an online information service, such as email alerts, you no longer wish to continue to receive the service and choose to opt out. If you are under 18, please get your parent/guardian’s permission before you provide personal information to our website.

The owners of this website work hard to safeguard vulnerable adults against abuse. If any of our online services identify that abuse is taking place we are duty bound to report it to the authorities. This will be done in strictly sensitive and confidential manner.

Events

All events are listed at the sole discretion of the owners of this website. We reserve the right to reject or withdraw the listing of any event without explanation.

The owners of this website endeavour to provide up-to-date and accurate information, but we will not accept liability for the accuracy or currency of the information provided by third parties or for the content on any linked or related web sites.

Listings of promotional events on our website should not be taken as an endorsement of that event of any kind by the owners of this website.

We will not accept liability for any consequences arising from your attendance at the events described. Before attending any event, we recommend you contact the event organiser, at the phone number provided, to confirm dates, locations, and other important information relating to the event.

Directory listings

All organisations and services are listed at the sole discretion of the owners of this website. We reserve the right to reject or withdraw the listing of any organisation or service without explanation.

The owners of this website endeavour to provide up-to-date and accurate information, but we will not accept liability for the accuracy or currency of the information provided by third parties or for the content on any linked or related web sites.

Listings of organisations and services on our website should not be taken as an endorsement of that service of any kind by the owners of this website.

We will not accept liability for any consequences arising from your attendance at the services described. Before attending any service, we recommend you contact the service provider to discuss its suitability.

Communications

The owners of this website do not accept liability for the failure of any communications resulting from access to the site or linked sites.

The owners of this website do not guarantee communications will be secure or error free, as information may be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses. The owners of this website do not accept liability for any such matters or their consequences.

Use of cookies

Information about how we use cookies on our website is available on our Web analytics, cookies and statistics page.

Social media

The owners of this website maintain a number of social media sites. These sites are managed by our Services in order to provide a regular stream of information, news and service updates. We may also use these channels to engage and consult with residents. Unless otherwise stated, our social media sites are managed Monday to Friday during office hours.

We welcome your comments, suggestions and questions raised through our social media sites. However, we do request that you do not use these channels to post abusive, offensive or inappropriate comments. We reserve the right to remove any comment without prior notification.

As the content of posts should be accessible to as a many people as possible, and because the owners are unable to effectively moderate content in language other than English, posts in other languages should be avoided. The owners of this website reserve the right to remove posts that contain content in languages other than English if, in the view of the owners of this website, the content could be considered abusive, offensive or inappropriate.

We encourage anyone coming across offensive comments to report them to us. An email address is made available on each social media site so that you can contact the administrator direct with any questions or concerns you may have. You may also email MJones@hastings.gov.uk

The owners of this website cannot be held responsible for any content which has been posted by a member of the public and we do not endorse these comments or the authors who create them.

We also reserve the right to remove overtly political material, particularly in the run up to an election, in order to fulfil our responsibility to comply with the code of recommended practice on local authority publicity.

This website has been developed by the East Sussex Energy Partnership, funded by East Sussex County Council and is managed by Hastings Borough Council © 2017.