Warm Home Check service
What is a warm home check?
This free service provides:
- telephone advice for anyone struggling to keep warm at home
- energy advice and information on financial support
- advice on how to deal with and prevent damp and mould
If you are on a low income, you may also be eligible for a home visit which includes:
- an assessment of your home with advice on keeping warm
- small home improvements
- larger home improvements (depending on funding)
- emergency temporary heating
You can find out about availability of the government’s Warm Homes Local Grant through this service.
How to contact us
Text WARMHOME to 88440
Call 0800 464 7307
Who is eligible for a home visit?
To receive a home visit, you must:
Live in East Sussex.
Own or privately rent your property (and have the owner’s permission) and either:
- be on a low income and have a long-term health condition or a disability (the income limit depends on the size of your household); or
- receive one of the following benefits:
- Universal Credit
- Pension Guarantee Credit and/or Pension Savings Credit
- Income Support
- Income-based Jobseeker’s Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Child Tax Credit
- Working Tax Credit
If you claim Child Tax Credit, Working Tax Credit or Universal Credit then your eligibility will depend on your income.
